Due to increasing popularity, there have been reports of counterfeit products in the market whom those individuals or organisations take advantage of both the consumer and Cavilla brand with total disregard for the user experience.
Do note - Cavilla does not allow for the placement of products on any of the market places (shopee, Lazada, Qoo10 etc). Counterfeit products are not authentic and therefore do not meet the high quality and safety standards established by Cavilla.
All authentic Cavilla products come with QR code.
If the packaging or security QR code has been removed, reasons for clearance, or an excuse of changing different packaging etc; probably is a fake/defective product.